WAMU Hypocrisy

This is an update to my ongoing WAMU saga, so get the violins strumming. These are the days of my life. When I last wrote, I made mention that WAMU had me between a rock and hard place and really did not care for my debt or my unemployment, this being after WAMU almost went bankrupt and had to be bought out by Chase. I wrote a letter to WAMU similar to that of a lover scorned, telling them I have contacted my Senators on their callous efforts to help me with my debt. This prompted several phone calls from sweet-talking Customer Relations ladies. I was not to be taken in. I’ve been there before, you question a lover’s faithfulness and what do they do, they swallow you up in kindness with the hint of condescension, “Don’t you trust me?”

I didn’t take their phone calls. I was forthright in what I wanted, a lower interest rate making it possible for me to pay down my debt. So finally it happened, I received a letter from Washington Mutual and they stated this goes against their policies, but they will make an exception for me and lower my default rate. Lower my default rate, do they think I’m stupid? That just means that if am late for a payment they won’t spank me as hard with a penalized fee. This has nothing to do with the interest rate that I continue to pay and not the principle of my debt. It is the obscene interest rate I want lowered so I many have a change to pay down my debt. Thanks Washington Mutual for nothing!

But they didn’t do this without a little dig at a consumer. They reminded me I have a high default rate because back in 2002 (7 years ago) I missed a payment. So bad little consumer and they spanked me on the butt. However, since 2002 I have continually received letters from WAMU increasing my credit limit (without my authorization, or approval) because I was such a good costumer. Well heck, If I’m just a good costumer-lower my interest rate so I have an opportunity to pay down my principle, but you see, this goes against everything this creditors stand for. They want us in their debt.

Unfortunately, I am not in the position to barter with WAMU at this time, but rest assured when the time comes, I will no longer be a WAMU customer. Many will blame me for my debt in which I do take responsibility, but the point is they are making it near impossible for me to pay off despite being a good customer for seven years. What aggravates me is these credit corporations act so coy and condescending, yet have the nerve to advertise how much they care for the consumer. Right!